RobotShop Reseller Ratings
In the world of online shopping, it’s difficult to know which companies can be trusted. With an estimated 100,000+ e-commerce websites in the US alone, and new ones appearing daily, finding a product on a website does not always guarantee that you will get it. As customers ourselves, we have found that ResellerRatings.com provided an unbiased and open approach for customers to rate their experience with suppliers, and so we set out to read all of the feedback provided and respond where warranted, all in the spirit of improving the customer experience. Although one customer may emphasize certain aspects of their shopping experience more than others, customer reviews on Resellerratings.com span everything from website layout and ease of access to how fast they received their package and their experience with product(s) they purchased.
“ResellerRatings.com is a leading merchant review platform listing 68,000+ merchant brands and generating consumer reviews with the highest standards of quality and ethics.” - Resellerratings.com
We have always encouraged customers to place comments on their orders, in correspondence via our support center, on our forum, and on our blogs. Comments have included suggestions for new products, changes to our procedures or simply to describe an issue they encountered with a product they purchased. Even if RobotShop had every conceivable product available, we would not have gotten very far unless customers liked us and wanted to come back. No store is perfect, and for those who have in any way had a negative experience with us, we take them to heart and have done our very best to ensure the outcome is more than satisfactory.
Reseller Review Lifetime Ratings
As you may know, at RobotShop, we strive to offer the best and fastest service possible; “Putting robotics at your service TM“. We do this by answering all of our communications within 24 business hours (the majority of which are answered within 3 working hours), keeping customers up to date about their orders and by shipping your purchase as fast as we can (which usually means the same day if the items are in stock). This emphasis on customer service makes many customers happy, as can be seen in the latest comments below:
 | “Fast, professional, efficient” |
| “Awesome service, fast delivery. Product well packaged. I will buy again and recommend it to all my friends “ |
| “Lowest cost and no delays in shipping via USPS. Thanks!” |
| “Great customer service over the phone, fast, easy ordering, quick processing, followed by same day shipping with a trusted deliverer. “ |
| “Excellent product, totally recommended!! “ |
| “Everything was shipped very quickly and the prices were the lowest on the web! I recommend Robotshop and will buy again, it’s all good!” |
| “Fast shipping. Everything as advertised. Thank You…” |
| “Everything received as expected. No issues.” |
| “5 year warranty on a roomba 880?! Yes please! No one else I could find has this to offer. I’ll be coming back for all my robot needs. I am looking for a drone to play with…” |
| “Good website. Easy to navigate for browsing.” |
| “Product arrived on time and worked great. I’m very pleased.” |
| “I bought the Makeblock starter kit and my kids love it. Everything arrived safely and in good time. Shipping was cheaper than ordering from Makeblock’s own website. I have recommended robotshop.com to everyone.” |
| “I had an impeccable good experience shopping with RobotShop. Easy as lion!” |
| “Excellent service, with very good communication of my order’s status at all times.” |
| “Pretty quick shipping for canpost, worked right out of the box perfectly” |
| “Service is effecient and even faster than predicted. There was a small problem with my order and they personally contacted me right away to resolve and I still received my order a day earlier than the initial estimate. Great service!” |
| “Excellent product and once the payment went through the shipping was very fast. Very impressed with the product! It was easy to put together, the instruction booklet was thorough and our cats used it instantly. We wish we bought one sooner!” |
| “Received the advertised product very quickly and was impressed by their service.” |
| “Both pre-sales and after sales support have been excellent at all times. Highly recommended” |
| “Roboshop has given me great service with my order; quick to deliver and accurate. All parts worked as expected.
I will shop there again and will recommend it to my friends.” |
As with all of our posts, we certainly welcome your feedback and comments below!
